Privacy policy

Privacy Policy – Nouvel Elite

At Nouvel Elite, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our website or place an order, we may collect the following personal information:

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party payment providers)
Order and purchase history
IP address and browser/device information

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders
Communicate with you regarding your order or customer service requests
Provide return labels and handle returns or refunds
Improve our website, services, and customer experience
Comply with legal and tax obligations

3. Sharing Your Information

Your personal data is shared only when necessary and strictly for business purposes, including:

Payment service providers
Shipping and logistics partners
IT and website service providers

We never sell or rent your personal data to third parties.

4. International Orders

Nouvel Elite operates from the Netherlands and serves customers in Sweden, Denmark, Italy, Spain, and France. Your data may be processed within the European Economic Area (EEA) and is always handled in accordance with applicable data protection laws.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data
Request correction of incorrect or incomplete data
Request deletion of your data
Object to or restrict processing
Request data portability

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately upon publication.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Nouvel Elite
📧 info@nouvelelite.com