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Return Policy – Nouvel Elite
At Nouvel Elite, we are committed to providing premium quality products and exceptional service. If you are not completely satisfied with your purchase, please review our return policy below.
Return Period
You have the right to return your order within 14 days of receiving it. The return must be requested within this period and sent back according to our instructions.
Return Conditions
To be eligible for a return, items must:
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Be unused, unworn, and in perfect condition
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Be returned in their original packaging
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Include all original tags, accessories, and components
Returns that do not meet these conditions may be refused.
Return Process
All returns are handled via a return label provided upon request.
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Contact our customer service within 14 days of receiving your order.
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You will receive return instructions and a return label.
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Once the returned item has been received and inspected, the return will be processed.
Refunds
After receiving and approving your return, the refund will be issued within 14 days using the original payment method.
Damaged Items or Issues
If your order arrives damaged or you experience any issues with the product, please contact us immediately upon receipt. If possible, include clear photos so we can assist you as quickly as possible.
International Orders
Nouvel Elite operates from the Europe and ships to customers in Europe . Return conditions and processing times apply equally to all countries unless stated otherwise.